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Measurement That's Honest
Reports grow by addition: a new number every time someone asks for one, and nothing ever taken out. We go through what you track with the people who use it, keep what helps someone make a decision, and drop the rest. You walk away with one dashboard the board will read.
What's included
- Everything you track and report, in one list
- For each number, who uses it and what they decide with it
- What to stop reporting, and why
- One dashboard, in the reporting tools you already have
Good for
A team whose monthly report has grown so long that nobody can say what it's for.What you end up with
One dashboard the board reads, and a shorter list of what you track.Format
Built in the reporting tools you already have.
How it runs
A call
Thirty minutes on the team, the tools and what you'd like to change.A written scope
What we'll do, when, and what you'll have at the end.The work
Built in the reporting tools you already have.The write-up
Everything in writing, yours to keep.
Questions about Measurement That's Honest
Which tool do you build it in?
The one you already pay for. A dashboard nobody logs into is a report nobody reads.
Can it include numbers from our housing system?
Where they can be exported, yes. Where they can't, the dashboard says where each number comes from and who keeps it up to date.
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