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One Source of Truth

When the answer lives in five folders, three inboxes and one person's memory, nobody finds it quickly, and neither does an AI assistant. We sort out one team's information with the people who use it. You walk away with one agreed place for it, a naming rule people follow, and a name against each part.

What's included

  • Where the team's information lives now, and which copies are out of date
  • One home for each kind of document, and a naming rule people will follow
  • The current versions moved there, and the old ones archived
  • Who keeps each part up to date
  • Good for

    A team that answers the same questions every week and keeps hunting for the latest version.
  • What you end up with

    One agreed home for the team's information, with a name against each part.
  • Format

    One area of information at a time, agreed with the team.

How it runs

  1. A call

    Thirty minutes on the team, the tools and what you'd like to change.
  2. A written scope

    What we'll do, when, and what you'll have at the end.
  3. The work

    One area of information at a time, agreed with the team.
  4. The write-up

    Everything in writing, yours to keep.

Questions about One Source of Truth

Is this a new system?

No. It works with what you already have, usually the shared drive or the intranet.

Why does it matter for AI assistants?

They can only use what they can find. Sitting next to four old versions of a policy, an assistant can't tell which one to trust. Nor can someone who started last week.

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What's included

Good for