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SEO2 min read

Local SEO for UK small businesses: a practical checklist

If your customers are nearby, these are the jobs that get you on the map.

Rob Oxborough
Rob Oxborough
Founder, oXo Creatives
A black and white photo of a building and a clock

For businesses that serve a local area, showing up in the map results and local searches matters more than it did five years ago, and can matter more than anything else you do. Here's a checklist you can work through in an afternoon.

Google Business Profile

  • Claim and verify your profile
  • Choose the most accurate primary category, then add relevant secondary ones
  • Write a clear description of what you do and where
  • Add real photos of your premises, team and work
  • Keep opening hours up to date, including bank holidays
  • Post updates and offers regularly

Consistent business details

Your name, address and phone number should match exactly everywhere they appear: your website, social profiles and directories. Inconsistencies make it harder for search engines to trust your details.

Reviews

Ask happy customers for reviews as part of your normal process, not as an afterthought. Reply to every review, good or bad, politely and promptly. How you respond to criticism is visible to everyone.

Your website

  • Mention the towns and areas you serve naturally in your copy
  • Create a page for each main location if you serve several
  • Embed a map and show your address on the contact page
  • Make sure the site works well on a phone, where most local searches happen

Local links and mentions

Local press, business associations, sponsorships and partner businesses are all good sources of links and mentions. They help search engines understand where you belong.

Rob Oxborough
Written by Rob Oxborough

Founder of oXo Creatives, founded 2013. Roles at Meta, Google, PlayStation, King and NatWest.

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